What Our Legal Terms Actually Cover
Our terms apply the moment you open an account with us — from first login through every deposit you make via DANA, OVO, or GoPay. They cover how we process your account data, how we handle disputes, and what happens if you request changes to your
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information. We don't claim jurisdiction where local law doesn't permit it: access to our platform is available only where your region's regulations allow it. If you're in Bekasi or anywhere else across Indonesia, the same policy framework applies to your account. We hold your personal data
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only as long as it's needed for account operation or legal obligation, and we don't sell it to third parties. Payment data tied to your OVO or GoPay wallet is handled under our payment processor's terms, which we can direct you to on request. Disputes go
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through our account support team first — most are resolved without escalation. If you believe a charge or account action was made in error, raise it with us directly and we'll pull the transaction record and review it within a reasonable timeframe. Changes to these terms
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are posted here before they take effect, and continued use of the platform after a change counts as acceptance.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.